Streamlining Gift Shipments from the UK to the EU: Leveraging the IOSS System

Jun 17, 2024Liza Mirelman

Postboxed uses the IOSS (Import One-Stop Shop) system for sending gifts from the UK to the EU. So we cover all customs fees before your gifts even leave our warehouse meaning that there is no hassle for your lucky gift recipients in the EU.

IOSS logo

In the wake of Brexit, businesses seeking to send gifts from the United Kingdom to the European Union have faced a paradigm shift in VAT regulations. Understanding and effectively utilising the Import One-Stop Shop (IOSS) system is now pivotal for seamless gift shipments. Here's your comprehensive guide to harnessing the power of IOSS for cross-border gifting.

What is the IOSS System?

The Import One-Stop Shop system is a simplified VAT payment mechanism introduced by the EU for imports of low-value goods (valued up to €150) from non-EU countries. This system allows businesses to collect, declare, and pay VAT on goods imported into the EU in a more efficient manner, eliminating VAT-related hurdles upon delivery.

Benefits for Businesses Sending Gifts

For businesses sending gifts from the UK to the EU, leveraging the IOSS system offers several advantages. It streamlines the customs process, reducing the likelihood of delayed deliveries or unexpected charges for the recipient. By prepaying VAT at the point of sale, businesses ensure a smoother transit and a hassle-free receiving experience for the gift recipient.

Steps to Utilise the IOSS System

  1. Register for IOSS: Businesses based outside the EU can register for IOSS through a designated tax authority or intermediary in an EU member state. The registration process requires specific documentation and adherence to VAT regulations.
  2. Assigning the IOSS Number: Upon successful registration, businesses receive an IOSS identification number that needs to be included on customs declarations and shipping documents.
  3. Collecting and Declaring VAT: Calculate and collect the applicable VAT from the customer at the point of sale. Businesses then declare and pay the VAT through the IOSS portal.

Ensuring Compliance and Customer Experience

Compliance with IOSS regulations is crucial. Ensure accurate VAT calculations, proper documentation, and timely payments to avoid penalties or delays in shipments. Additionally, communicate transparently with customers about VAT charges to enhance their receiving experience.

The IOSS system serves as a vital tool for businesses navigating the complexities of VAT when sending gifts from the UK to the EU. By embracing IOSS, businesses can streamline operations, provide a smoother customer experience, and foster seamless cross-border gift shipments in the post-Brexit landscape.


Design by liza940


Embrace the ease of the IOSS system, fostering a world where gifting knows no boundaries, enriching connections across borders.

More articles